About the Urgent Care Centre
St Marks Hospital, Maidenhead now has an Urgent Care Centre (UCC) which runs alongside the outpatients’ department. The centre is run by East Berkshire Primary Care Out of Hours Service and provides a real alternative to Accident & Emergency for minor injuries and ailments. Please be aware, this service does not provide access to a doctor or GP it is staffed entirely by specially trained urgent care nurses.
Please note that the UCC can only provide treatment within 48 hours of injury or onset of symptoms.
Minor ailments and conditions that can be seen by the nurses at the UCC include:
- Bites, stings and minor allergic reactions
- Foot and hand injuries including dislocations
- Minor head injuries (not loss of consciousness or patients under blood thinning medication)
- Nose bleeds
- Cuts and bruises
- Strains and sprains
- Back pain
- Panic attacks
- Eye problems (please also consider the Eye Casualty at King Edward VII Hospital in Windsor)
- Viral illness
If you are unsure about whether to come or to refer a patient to the UCC, please call us beforehand on: 0300 024 2000. If your condition does not fit our service scope, you may be advised to attend your GP surgery or A&E.
The UCC offers a number of additional services, such as:
- The ability to prescribe medicines.
- A weekday x-ray service for minor fractures (e.g. wrists and ankles). This is not available for patients under the age of 2. The specially trained UCC nurses request on-site x-rays where appropriate. Patients with more serious injuries are referred to A&E.
- Strong links with local GP surgeries and other NHS services.
- 8.30am – 5.00pm Monday – Friday
- 9.00am – 1.00pm Weekends
- 9.00am – 1.00pm Bank Holidays
How to get to the Urgent Care Centre
The Urgent Care Centre is located in the Outpatients’ Department in St. Mark’s Hospital. Follow the driveway round to the left to the overflow car park. The centre is accessed from this car park.St. Mark’s Hospital
St. Marks Road
SL6 6DU Tel: 0300 024 2000